This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at favourfishingspot.com or make a purchase from us. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
Personal Information You Provide
When you shop with us, we collect information that helps us process your orders and provide you with the best possible service:
- Contact details (name, email address, phone number)
- Shipping and billing address
- Payment information (processed securely through our payment partners)
- Purchase history and preferences
- Communications with our customer service team
Information Collected Automatically
Like most websites, we gather certain information automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, referring website)
- Location data (general geographic area based on IP address)
2. How We Use Your Information
We use your information to provide and improve our services:
- Process your orders and deliver products
- Communicate with you about orders, products, services, and promotions
- Provide customer support and respond to your inquiries
- Personalize your shopping experience and recommend products suited to saltwater angling
- Detect, prevent, and address technical issues and fraudulent activities
- Comply with legal obligations and enforce our policies
3. Data Sharing and Disclosure
We value your trust and do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We share information with trusted third parties who assist us in operating our website, conducting business, and serving our customers, including payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and marketing platforms. These parties are authorized to use your personal information only as necessary to provide these services to us.
- Legal Requirements: We may disclose your information when required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event that Fishing Journey Shop is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- All transactions are processed using industry-standard SSL encryption technology
- We never store your complete payment details on our servers
- Regular security assessments and monitoring of our systems
- Limited access to your personal information to employees who need it to perform their job functions
While we implement these safeguards, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: Request access to or a copy of the personal information we hold about you.
- Correction: Request that we correct or update any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
- Restriction and Objection: Object to or request restriction of processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
- Essential Cookies: Necessary for the website to function properly and cannot be switched off.
- Performance Cookies: Help us understand how visitors interact with our website through anonymous data collection.
- Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Targeting Cookies: Used to deliver relevant advertisements and track campaign performance.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. International Data Transfers
As we serve customers globally (with exceptions for some Asian and remote regions), your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when transferred internationally, including using standard contractual clauses approved by relevant authorities.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Postal Address: Fishing Journey Shop, 4223 Bates Brothers Road, Columbus, US 43215
