Term and Conditions

By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these Terms
• Not use our website in any way that could damage, disable, or impair the site
• Not attempt to gain unauthorized access to any portion of the website
• Ensure that any products purchased are used in accordance with applicable laws and regulations

Fishing Journey Shop specializes in premium saltwater fishing equipment, including:

• Saltwater Accessories
• Saltwater Line & Leader
• Saltwater Lures
• Saltwater Reels
• Saltwater Rods & Poles
• Saltwater Terminal Tackle

We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to photographic lighting or device display settings.

Order Process

When you place an order through our website, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our fraud detection systems.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or other import fees that may be applied by their country’s customs authorities.

Shipping Areas

We ship globally with the exception of some remote areas and parts of Asia. During checkout, you will be able to see if we ship to your location.

Processing Time

All orders are processed within 1-2 business days after payment confirmation.

Shipping Options

We offer two shipping methods:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary based on your location and customs processing. Tracking information will be provided for all shipments.

We stand behind the quality of our premium saltwater fishing equipment. Please review our detailed returns policy:

Return Timeframe

We accept returns and exchanges within 15 days of the delivery date.

Return Conditions

To be eligible for a return or exchange, your item must be:

• Unused and in the same condition as when you received it
• In the original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

Return Process

To initiate a return or exchange:

1. Contact our customer service team at [email protected] within 15 days of receiving your order
2. Wait for authorization and Return Merchandise Authorization (RMA) number
3. Securely package the item(s) with the RMA number clearly visible
4. Ship to: Fishing Journey Shop, 4223 Bates Brothers Road, Columbus, US 43215

Refunds

Once we receive and inspect your return, we will process your refund or exchange within 5 business days. Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account. Original shipping costs are non-refundable.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent, defective item, etc.). We recommend using a trackable shipping service.

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Fishing Journey Shop or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use the content without our prior written consent.

The Fishing Journey Shop name and logo are trademarks of our company. You may not use these marks without our prior written permission.

Fishing Journey Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your access to or use of or inability to access or use the website
• Any conduct or content of any third party on the website
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the website
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the website

Our total liability to you for any claim arising out of or relating to these Terms or your use of the website shall not exceed the amount you paid to us in the six months preceding the claim.

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the website shall be resolved through good faith negotiations between the parties. If such negotiations fail, the dispute shall be submitted to binding arbitration in Columbus, Ohio, in accordance with the rules of the American Arbitration Association.

We reserve the right to modify these Terms at any time. We will post the updated Terms on this page with a revised “Last Updated” date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Response Time: Within 2 business days
Address: Fishing Journey Shop, 4223 Bates Brothers Road, Columbus, US 43215